Privacy Policy

Hey, let's talk about your privacy

Look, we get it - nobody actually enjoys reading privacy policies. But here's the deal: we're a small architecture firm in Vancouver, and we take your trust seriously. This isn't some corporate jargon dump. We're just gonna tell you straight up how we handle your info when you reach out to us or visit our site.

What info we actually collect

When you contact us about a project or just browsing around, here's what we might gather:

• Your name, email, and phone number (the basics, right?)
• Project details you share with us - addresses, ideas, budgets, timelines
• Technical stuff like your IP address and browser type when you visit our website
• Any photos or documents you send our way about potential projects

We're not doing anything sneaky here. If we need something, we'll ask for it directly.

How we use your information

We're pretty straightforward about this. Your info helps us:

• Get back to you about your project inquiries (that's the main thing)
• Put together proposals and design concepts tailored to what you need
• Keep you in the loop during projects with updates and documentation
• Send occasional updates about our work - but only if you're cool with that
• Improve our website so it doesn't drive people crazy

We won't sell your data to anyone. That's not how we operate, and frankly, who'd even want it? We're architects, not data brokers.

Cookies and tracking stuff

Yeah, our site uses cookies - not the chocolate chip kind, unfortunately. They help us understand how people use the site and make sure things work properly. Most of it's pretty standard stuff: remembering your preferences, analyzing traffic patterns, that sort of thing.

You can disable cookies in your browser if they bug you, though some parts of the site might not work as smoothly. We use Google Analytics to see what pages people actually look at, but it's all anonymized data.

Who else sees your info

Generally? Just our team. But there are a few situations where we might share it:

• With engineers, consultants, or contractors working on your project (can't build in a vacuum)
• If there's a legal reason we have to - like a court order or something
• With service providers who help run our website and email systems

Anyone we work with is bound by confidentiality agreements. We're careful about who we bring into the circle.

Keeping your data secure

We use industry-standard security measures - encrypted connections, secure servers, password protection, the works. Our systems are regularly backed up and monitored. That said, nothing's 100% foolproof online, and we're honest about that. We do our best to keep everything locked down tight.

Physical documents? They're kept in our secured office at 1250 West Pender Street in Vancouver. We don't leave sensitive stuff lying around.

Your rights and choices

This is your data, not ours. You've got options:

• Ask to see what info we have about you
• Request corrections if something's wrong
• Tell us to delete your data (unless we're legally required to keep it)
• Opt out of marketing emails anytime - there's an unsubscribe link in every one
• Request a copy of your information in a portable format

Just shoot us an email at info@fablethornquint.info or call (604) 555-0147. We'll sort it out.

How long we keep stuff

We keep project-related information for as long as needed for legal and professional reasons - usually around seven years for architectural projects. That's pretty standard in our industry and helps if there are ever questions down the road about permits, warranties, or building codes.

General inquiry info? We'll hang onto it for a couple years in case you circle back, then it gets deleted. Marketing contact info stays until you tell us to remove it.

Third-party links

Sometimes we link to other websites - manufacturer sites, sustainability resources, that kind of thing. Once you click away from our site, their privacy policies take over. We can't control what they do, so it's worth checking their policies if you're concerned.

Changes to this policy

If we need to update this privacy policy, we'll post the changes here and update the date at the top. For major changes, we'll shoot you an email if we have your contact info. We're not gonna sneak anything past you.

Canadian privacy laws

We're based in Canada, so we follow PIPEDA (Personal Information Protection and Electronic Documents Act) and BC's privacy legislation. Your personal information is collected, used, and disclosed in accordance with Canadian privacy laws. If you've got concerns about how we handle your data, you can contact the Office of the Privacy Commissioner of Canada.